SHIPPING, RETURNS & EXCHANGES

Shipping

When will my order ship?
We know, we can't wait for you to get your CRUSH on, either! We got you! Rest assured, your order will be shipped as quickly as possible. We'll send you an email notification with tracking information once your order ships. If you don't receive a shipping confirmation within 3 business days, please contact us so we can figure it out! 

Do you ship to P.O Boxes?
Unfortunately, we cannot ship to P.O. boxes.

Will I have to pay sales tax?
All orders shipped to California and Nevada addresses are subject to state sales tax and may be subject to local taxes. Orders to all other U.S states will not be subject to any sales tax.

Where does my order ship from?
Your beautiful CRUSHXO orders are shipped from our facility in sunny Los Angeles, California!

My tracking information states that my order was already delivered but I have not received it. What does this mean?
Hmm. Get in touch. We will do our best to resolve the issue as quickly as possible.

Can I get CRUSHXO Internationally?
We ship internationally to all countries except those listed in our FAQ section

 


Returns & Exchanges

Do you accept returns or exchanges?
We want you to love your CRUSHXO beauty products as much as we do! Email us at hello@crushxo.com if you aren't in love with your products, and we'll provide a free shipping return label. We'll refund your original method of payment minus the original shipping fee for items returned within 30 days of purchase.